Sutherland Hiring Customer Support Associate – Chennai

Sutherland is hiring Customer Support Associates for its Chennai location. This role is open to freshers and candidates with up to 5 years of experience who are interested in building a career in customer service and support operations with a global organization.

Job Overview

• Company: Sutherland
• Job Role: Customer Support Associate
• Location: Chennai, Tamil Nadu
• Experience: 0–5 Years (Freshers eligible)
• Employment Type: Full-Time, Permanent
• Work Mode: Onsite
• Average Salary: ₹18,000 – ₹25,000 per month (as per company norms)

Role Summary

As a Customer Support Associate, you will be the first point of contact for customers. Your main responsibility is to handle customer queries, provide accurate information, and ensure a positive service experience through clear communication and problem resolution.

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Key Responsibilities

• Handle inbound customer calls or interactions professionally
• Understand customer issues and provide timely solutions
• Update customer details and interaction notes in support systems
• Follow company processes and quality standards
• Work closely with team members and supervisors for issue resolution
• Maintain customer satisfaction and service accuracy

Eligibility Criteria

• Minimum 12th pass or Any Graduate
• Good verbal and written communication skills
• Basic computer knowledge
• Willingness to work in rotational shifts
• Customer-focused and problem-solving mindset

Why Join Sutherland

• Opportunity to work with a global BPO brand
• Suitable for freshers starting their career
• Professional work environment with training support
• Career growth and skill development opportunities

👉👉Click here: Apply Now (apply before the link expires)👈👈

Final Note

This is a good opportunity for candidates looking to enter or grow in the customer support domain with a stable company. Strong communication skills and a positive attitude are key to succeeding in this role.

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