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Infosys BPM Hiring 2026: Customer Support (International Voice)

Looking for a stable job with global exposure? Here’s a great opportunity from Infosys BPM that can kickstart or elevate your career in the customer support domain.

Infosys BPM is currently hiring Customer Support Executives (International Voice Process) for its offices in Bangalore and Pune. Whether you’re a fresher or someone with experience, this role offers a solid entry into the corporate world with international exposure.

Job Overview

Company: Infosys BPM
Role: Customer Support Executive (International Voice)
Location: Bangalore & Pune
Experience: 0–5 Years
Job Type: Full-Time
Work Mode: Work From Office
Shift: 24/7 Rotational Shifts (including night shifts)

This role is ideal for candidates who are comfortable working in a dynamic environment and interacting with international customers.

What You’ll Be Doing

As a Customer Support Executive, your daily tasks will include:

Handling inbound and outbound calls with global customers
Understanding customer concerns and providing effective solutions
Recording interactions accurately in CRM systems
Maintaining high standards of customer satisfaction
Following company processes and service guidelines

In short, you will represent the company while interacting with international clients.

Eligibility Criteria

Before applying, make sure you meet these requirements:

Graduation in any discipline (full-time)
Open to both freshers and experienced candidates
Strong English communication skills
Willingness to work in rotational/night shifts
Basic understanding of customer support tools is an advantage

Skills That Will Give You an Edge

To stand out in this role, you should have:

Excellent verbal communication
Problem-solving mindset
Good customer handling skills
Teamwork and adaptability
Basic computer and technical knowledge

Why Choose Infosys BPM?

Working with Infosys BPM comes with several advantages:

Opportunity to work with international clients
Professional and structured work environment
Continuous learning and skill development
Strong career growth opportunities
Exposure to global business processes

Interview Tips to Crack the Job

To improve your chances of selection:

Speak clearly and reduce Mother Tongue Influence (MTI)
Practice English speaking and listening regularly
Prepare for customer service scenario-based questions
Maintain confidence and professionalism during the interview

Click Here: Apply Now(apply before the link expires)

Final Thoughts

If you’re aiming to enter the corporate world or switch to a better opportunity, this Infosys BPM hiring drive is worth considering. With structured training, global exposure, and career growth, this role can be a strong starting point for your career.