Infosys BPM Hiring – International Customer Support (Voice Process)

Infosys BPM has announced openings for International Customer Support Associates in Bangalore. This role is an excellent opportunity for freshers and early-career professionals interested in customer service, communication-based roles, and working with global clients.

Job Overview

Company: Infosys BPM
Role: Customer Support Associate – International Voice Process
Location: Bangalore, Karnataka
Work Mode: On-site
Experience: Freshers / 0–2 Years
Education: Any Graduate
Job Type: Full-Time, Permanent
Expected Salary: ₹30,000 – ₹35,000 per month (approx., as per company norms)

About Infosys BPM

Infosys BPM is a subsidiary of Infosys Limited and specializes in delivering business process services such as customer support, finance operations, HR services, and data management. With world-class training and skill development, employees get a strong start to their career in the IT-enabled services industry.

Role Responsibilities

As a Customer Support Associate, your key duties include:

Handling incoming and outgoing calls for international customers
Understanding customer issues and providing accurate support
Maintaining detailed records of customer interactions
Ensuring a positive customer experience with each interaction
Following quality guidelines and standard operating procedures
Coordinating with internal teams for escalations and quick issue resolution

Who Can Apply?

This role is suitable for:

Fresh graduates from any stream
Candidates with strong English communication skills
Individuals comfortable with voice-based customer handling
People who can adapt to fast-paced and team-based work

Skills Required

Good English speaking & listening skills
Customer-focused mindset
Basic keyboard & computer navigation skills
Patience while dealing with customer concerns
Ability to work on multiple tasks efficiently

Career Benefits

International customer exposure
Corporate-level communication skill development
Growth opportunities within Infosys BPM
Structured training and learning programs
Professional work culture and supportive environment

How to Apply

Visit the official careers portal or a trusted job posting
Search for the job title: International Customer Support – Bangalore
Create a profile or log in
Upload your updated resume and submit the application
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