UnitedHealth Group (Optum) Hiring Junior Process Executive (MRR) – Chennai

UnitedHealth Group, through its Optum division, is hiring for the role of Junior Process Executive – Medical Record Retrieval (MRR) at its Chennai location. This is a full-time opportunity for graduates who are interested in healthcare operations, documentation management, and compliance-based processes.

This role plays an important part in supporting healthcare reviews, audits, and operational accuracy within a global healthcare organization.

Job Overview

Company: UnitedHealth Group (Optum)
Job Role: Junior Process Executive – MRR
Department: Medical & Healthcare Operations
Job Type: Full-Time, Permanent
Work Mode: Onsite
Location: Chennai, Tamil Nadu
Experience: Entry-level / Freshers with relevant exposure
Qualification: Any Bachelor’s Degree
Expected Salary: ₹25,000 – ₹30,000 per month (as per company norms)

About UnitedHealth Group & Optum

UnitedHealth Group is a global healthcare organization focused on improving health outcomes and making healthcare more accessible, affordable, and effective. Optum, a key part of UnitedHealth Group, delivers technology-enabled healthcare services, analytics, and operational support to healthcare providers and patients worldwide.

The company is known for its strong ethical standards, inclusive culture, and long-term career growth opportunities in healthcare, technology, and operations.

Role Summary – Junior Process Executive (MRR)

As a Junior Process Executive in the Medical Record Retrieval team, you will be responsible for collecting, reviewing, and managing medical records required for healthcare evaluations, compliance checks, and quality reviews.

This role requires accuracy, confidentiality, and strong attention to detail while handling sensitive healthcare information.

Key Responsibilities

Medical Record Retrieval

Retrieve medical records from healthcare providers and systems within defined timelines
Ensure all records are complete, accurate, and properly documented

Documentation & Compliance

Review records to ensure compliance with healthcare guidelines and internal standards
Maintain strict confidentiality of patient and client data

System & Data Handling

Use internal systems to upload, track, and manage medical documents
Maintain accurate logs and trackers for record requests and closures

Quality & Process Support

Participate in quality audits and internal checks
Identify process gaps and support improvements for efficiency

Communication & Coordination

Work with internal teams to provide updates on record status
Escalate delays or issues to supervisors when required

Required Qualifications & Skills

Education

Any completed Bachelor’s degree from a recognized university

Experience

Minimum 6 months of experience in a non-voice BPO or documentation-based role preferred
Freshers with strong documentation and data-handling skills may also be considered

Technical Skills

Working knowledge of MS Word, MS Excel, and MS Outlook
Ability to work with internal databases and document management systems

Soft Skills

High attention to detail
Strong written communication skills
Ability to meet deadlines and work under pressure
Ethical mindset and respect for confidentiality
Team-oriented with the ability to work independently

Work Environment & Schedule

Full-time role with standard operational shifts
Flexibility to work weekends or rotational schedules if required
Onsite work environment focused on productivity, accuracy, and collaboration

Why Join UnitedHealth Group (Optum)?

Opportunity to work with a global healthcare leader
Strong learning exposure in healthcare operations and compliance
Stable career path with long-term growth opportunities
Professional and inclusive work culture
Meaningful work that contributes to better healthcare outcomes

How to Apply

Prepare an updated resume highlighting education, documentation skills, and BPO experience
Apply through the company’s official hiring platform
Shortlisted candidates will be contacted for interview rounds

Ensure your resume clearly mentions:

Educational background
Non-voice or documentation experience
Computer and data-handling skills

👉👉Click Here: Apply Now (apply before the link expires)

The Junior Process Executive – MRR role is an excellent opportunity for graduates looking to start or grow their career in the healthcare domain. This position offers hands-on experience, process exposure, and long-term career potential within a globally respected organization.

If you are detail-oriented, disciplined, and interested in healthcare operations, this role can be a strong step forward in your professional journey.