Startek Aegis Hiring Customer Support Associate – Apply Now

Startek Aegis Customer Support Services Pvt. Ltd. is hiring Customer Support Associates for its operations in India. This role is ideal for freshers and early-career candidates who want to start their career in customer service and support. Startek Aegis is a global customer experience and business process management company that works with leading brands and offers opportunities for professional growth and skills development.

Job Overview

Company: Startek Aegis Customer Support Services Pvt. Ltd.
Job Role: Customer Support Associate (Multiple Roles)
Department: Customer Support / Contact Centre
Job Type: Full-Time, Permanent
Work Mode: Remote (Work From Home0
Location: Bangalore (and other possible locations in India)
Experience: Freshers and Entry-Level Candidates
Qualification: Any Graduate / 12th Pass (as applicable)
Expected Salary: Up to ₹25,000 per month (approx.)

About Startek Aegis

Startek Aegis is a global customer experience (CX) solutions provider that delivers support to customers across industries through voice, chat, and email channels. The company operates in multiple countries and focuses on delivering quality service and solutions for its clients. Startek supports customer service, technical support, back-office operations, sales support, and other business process services.

Job Role & Responsibilities

As a Customer Support Associate, you will play a key role in delivering excellent service to customers. Your core responsibilities will include:

Handling customer queries via phone, chat, or email
Resolving customer issues professionally and efficiently
Providing accurate information about products, services, or processes
Logging details of each interaction in the system
Following internal procedures and quality standards
Communicating with internal teams to resolve complex cases
Maintaining a positive and helpful attitude in all customer interactions
Meeting daily performance targets and quality guidelines

This role requires good communication, a customer-centric mindset, and the ability to work as part of a team.

Who Can Apply?

Fresh graduates or candidates with 0–2 years of experience
Any graduate or 12th pass candidate (qualification may vary by specific job posting)
Candidates with strong communication skills in English
Those ready to work in a customer service environment
Basic computer knowledge and phone etiquette

Startek also values candidates who are detail-oriented, adaptable, and willing to learn.

Skills & Attributes

To succeed in this role, you should have:

Good written and verbal communication
Patience and empathy when dealing with customers
Ability to handle multiple queries with accuracy
Basic computer skills (data entry, email handling, chat tools)
Positive attitude and teamwork skills
Willingness to be trained on new tools and processes

Perks & Benefits

Opportunity to start your career in customer support
Exposure to live customer interactions and business operations
Professional training and development
Performance incentives or rewards (as per company policy)
Supportive team environment and learning culture

How to Apply

Interested candidates should visit the Startek Aegis careers page or the relevant job portal to view the job posting and submit their application.
Make sure your resume highlights your communication skills, basic technical abilities, and customer service orientation. Applications submitted only through official career channels will be considered.

Click Here: Apply Now (apply before the link expires)