Tech Mahindra Hiring for International Customer Service | Graduation Not Required

Tech Mahindra is currently hiring candidates for the International Customer Service role at its Electronic City Phase 2, Bengaluru location. This opportunity is open to candidates with 0 to 5 years of experience and is ideal for those looking to grow their careers in the BPM/BPO industry even without a graduation degree.

About Tech Mahindra

Tech Mahindra is a global IT services and consulting company, part of the Mahindra Group. Founded in 1986, the company serves clients across multiple industries and is known for its strong work culture, innovation, and global presence.

Job Summary

• Company: Tech Mahindra
• Job Role: Customer Service (International Process)
• Industry: BPM / BPO
• Employment Type: Full-Time, Permanent
• Location: Electronic City Phase 2, Bengaluru
• Experience Required: 0–5 Years
• Salary Package: ₹3 – ₹4.75 LPA
• Notice Period: Immediate Joiners Preferred (0 Days)
• Education: Graduation NOT Required ✅

Role Description

As an International Customer Service Executive, you will handle customer interactions for global clients, resolve queries, explain product or service details, and ensure a smooth customer experience.

Key Responsibilities

• Answer customer queries and provide accurate information
• Explain product features and guide customers through processes
• Listen carefully to complaints and resolve issues efficiently
• Escalate complex concerns to senior support teams when required
• Guide customers on effective product or service usage
• Maintain accurate records of customer interactions and resolutions
• Deliver a personalized and positive customer experience

Preferred Candidate Profile

• International BPO experience is preferred (not mandatory)
• Immediate joiners only
• Excellent verbal and written communication skills
• Strong customer-handling and problem-solving abilities

Perks & Benefits

• Two-way cab facility
• Performance-based incentives
• Competitive career growth
• Stable and professional work environment

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Additional Job Information

• Department: Customer Success, Service & Operations
• Role Category: Customer Success, Service & Operations – Other
• Key Skill: Customer Service Management

How to Apply

Interested candidates can send their updated CV via:

• Email: Hema.chamoli@techmahindra.com
• WhatsApp: 9259203144

Office Location

Electronic City Phase 2, Bengaluru

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