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Tech Mahindra Hiring Customer Service Executive – International BPO

Tech Mahindra, a globally recognized company in digital transformation and business process services, is currently hiring Customer Service Executives for its International BPO Voice Process in Electronic City Phase 2, Bengaluru. This opportunity is open for both freshers and experienced candidates (0–5 years) who have strong communication skills and a passion for customer support.

With multiple openings, attractive salary packages, incentives, and cab facilities, this role is a great option for candidates looking for a stable career in international customer service.

Job Overview

Job Title: Customer Service Executive (International Voice Process)
Company: Tech Mahindra
Industry: BPM / BPO
Location: Electronic City Phase 2, Bengaluru
Employment Type: Full-Time, Permanent
Experience Required: 0 to 5 Years
Salary Range: ₹3 LPA to ₹4.75 LPA
Openings Available: 50
Notice Period: Immediate joiners preferred

About Tech Mahindra

Tech Mahindra is one of India’s leading multinational companies offering services in IT, consulting, and business process operations. The company supports global clients across multiple industries and is known for delivering strong customer experience solutions.

Tech Mahindra provides employees with:

Professional work culture
International exposure
Career growth opportunities
Skill-building and learning support
Stable and long-term job options

For candidates entering the customer support field, Tech Mahindra is a trusted brand with strong career value.

Role Description – Customer Service Executive

As a Customer Service Executive, your main responsibility will be to handle international customer interactions through voice calls. You will assist customers with their queries, guide them through processes, and help resolve complaints in a professional and friendly manner.

This role is focused on ensuring customers receive a positive experience while maintaining service quality and accuracy.

Key Responsibilities

In this role, you will:

Respond to customer queries through international voice support
Provide accurate information and resolve customer issues effectively
Handle customer complaints with patience, empathy, and professionalism
Explain product or service features clearly when customers need support
Guide customers step-by-step through processes and best practices
Escalate complex issues to senior support teams when required
Maintain proper records of customer interactions and issue resolution
Ensure high customer satisfaction and long-term customer retention

This position requires good communication, strong listening skills, and the ability to stay calm while managing customer concerns.

Preferred Candidate Profile

Tech Mahindra is looking for candidates who have:

Previous experience in International BPO or customer support (preferred, not mandatory)
Strong verbal communication skills in English
Good problem-solving and listening ability
Customer-friendly mindset with a professional attitude
Willingness to work in a fast-paced support environment
Readiness to join immediately (highly preferred)

Freshers who are confident in communication and willing to learn can also apply.

Education Requirement (Important Highlight)

✅ Graduation is NOT mandatory for this role.
Candidates with relevant communication skills and customer support interest can apply.

This makes the job a great opportunity for those who may not have completed graduation but want to enter an MNC support role.

Salary & Benefits

Salary Range

₹3 LPA to ₹4.75 LPA (depending on experience and performance)

Perks & Extra Benefits

Both-way cab facility
Attractive incentives based on performance
Career growth and internal promotion opportunities
International customer exposure
Stable salary and permanent job security
Professional work environment

This role is especially beneficial for candidates who want to gain experience in international customer handling and grow quickly in the BPO industry.

Why You Should Apply for This Job

Here’s why this Tech Mahindra opportunity is worth considering:

International BPO role with high demand
50 openings available (better chances of getting selected)
Suitable for both freshers and experienced candidates
Immediate joining opportunity for quick career start
Work with a reputed MNC in Bengaluru
Good salary package plus incentives and cab support

How to Apply

Interested candidates can apply by sending their updated resume directly to the hiring contact:

✅ Email: Hema.chamoli@techmahindra.com

(Share your resume with a clear subject line like: Application for Customer Service Executive – International Voice Process)

👉👉Career Page Link 👈👈

Final Note

If you are looking for an international customer support job in Bengaluru with a strong brand name, good salary package, and career growth opportunities, this Tech Mahindra Customer Service Executive role is an excellent choice.

This position helps you build communication skills, gain international process experience, and create a strong career path in the BPO industry.