Accenture Hiring Application Tech Support Practitioner | Freshers & Entry-Level

Accenture, a leading global professional services company, is hiring for the role of Application Tech Support Practitioner. This opportunity is suitable for freshers and candidates with up to 2 years of experience who want to start or grow their careers in IT support, service desk operations, and application troubleshooting within a professional corporate environment.

This role offers hands-on exposure to real client systems and applications while working with experienced teams in a structured support model.

Job Overview

• Company: Accenture
• Job Role: Application Tech Support Practitioner
• Department: IT Service Desk / Application Support
• Employment Type: Full-Time, Permanent
• Experience Required: 0–2 Years (Freshers Eligible)
• Work Mode: On-site (Office-based)
• Qualification: Bachelor’s degree (15 years of full-time education)
• Shift: Rotational shifts based on client requirements
• Expected Salary: ₹4 LPA – ₹6 LPA (approximate, as per company norms)

About the Role

As an Application Tech Support Practitioner, you will act as the first point of contact for application-related issues faced by users or clients. Your role will involve understanding problems, providing solutions, and ensuring smooth functioning of business applications.

This position requires strong communication skills, logical thinking, and the ability to work within defined processes while delivering quality support.

Key Responsibilities

• Act as the interface between users and applications
• Provide Level-1 technical and application support
• Analyze reported issues and identify root causes
• Log, update, and close incidents using support tools
• Communicate clearly with users and internal teams
• Follow standard operating procedures and SLAs
• Escalate unresolved issues to higher support levels when required
• Maintain documentation for issues and resolutions
• Contribute to process improvement and service quality

Skills & Qualifications

Required Skills

• Basic understanding of application or IT support
• Knowledge of service desk processes (incident, request handling)
• Strong verbal and written communication skills
• Ability to troubleshoot basic application issues
• Willingness to work in rotational shifts

Good to Have Skills

• Familiarity with ticketing or service management tools
• Exposure to voice or chat-based technical support
• Basic understanding of networking or system concepts

Read More: PhonePe Hiring Onboarding Specialist – Customer Experience Advisor | Bengaluru Full-Time Job

Who Can Apply?

• Any graduate with 15 years of full-time education
• Freshers or candidates with up to 2 years of experience
• Candidates interested in IT support and client-facing roles
• Individuals with good problem-solving and communication skills

Work Environment

• Office-based role with structured shift schedules
• Team-oriented work culture
• Opportunity to work with global clients and systems
• Continuous learning through internal training programs

Expected Salary

• ₹4 LPA – ₹6 LPA (Estimated – As per company norms)
• Salary depends on experience, skills, location, and interview performance

Interview Tips – Application Tech Support Practitioner

• Understand basic IT service desk concepts
• Prepare for scenario-based troubleshooting questions
• Practice explaining technical issues in simple language
• Be clear about willingness to work in shifts
• Show eagerness to learn and follow processes

Click Here: Apply Now (apply before the link expires)

Important Disclaimer

Accenture does not charge any fees at any stage of the recruitment process.
Do not pay money for job offers, training, equipment, or onboarding.
All official communication will come only from Accenture’s authorized channels.

Final Note

The Application Tech Support Practitioner role at Accenture is a strong entry-level opportunity for freshers who want to begin their IT career in application support and service desk operations. With proper training, global exposure, and career growth options, this role can help you build a solid foundation in the IT industry.

Read More: TCS Atlas Hiring 2026 – Registration Open | Eligibility, Dates & Application Process